Pay-to-play is becoming the M.O. of just about every economic sector, and healthcare is also following this trend. Interestingly, ‘concierge care’, where people form old-style connections with a doctor dedicated to their family’s treatment, is a whole new level of care, right at the very top.

Concierge physicians

We are seeing some compelling developments in the area of healthcare that are, in some ways, addressing the shortcomings of the current system. We’ve recently seen CEO’s of Fortune 500 companies announce plans to offer their employees in-house healthcare coverage that purports to be superior to that which is available on the open market. Concierge care is a step up from that.

Concierge medicine began in Seattle around 1996. According to Health Journal, this practice, also known as “boutique medicine,” “retainer-fee practice,” “membership medicine,” or “direct care.” Frustrated with insurmountable patient loads and the inevitable decline in quality of care that resulted, Dr. Howard Maron and Dr. Scott Hall asked their patients for a retainer that would allow them to reduce patient numbers while offering a more personalized service.

The Concierge Doctor sees fewer patients but spends much more time with them. Both in the delivery of health services, face to face, and through personalized health plans that focus on prevention, such as support for nutrition and exercise regimes.

Working like this, of course, appeals to most physicians. What doctor wouldn’t wish to deliver the best possible care to every patient who walks through their door? It’s a profoundly satisfying and lucrative career alternative to carrying exhausting patient loads that require super-human strength to support.

With concierge care, doctors can dedicate time to making sure that their patients connect with top-quality specialists, arranging appointments via their personal networks, which means little or no waiting for coveted specialists. They are also able to provide highly personalized, unhurried care services, and even make house-calls.

Concierge care management

Concierge Care Management, (CCM), aims for the same level of service with respect to the management of patient care. Concierge Doctors’ practices cater to the ultra-wealthy, but CCM is much more accessible.

A CCM service is often necessary for those caring for people with complex health issues, such as aging family members. The services offered by CCM providers can quickly overwhelm the average person trying to coordinate such care. Along with assessing and keeping updated on patients’ current medical, psych-/social, and living conditions, CCM providers generate and implement customized care plans.

CCM providers also advocate for patients and serve as liaisons between patients and elder care providers. They connect patients with the right providers for their situations and monitor progress as well as the relationships. They schedule and track appointments, ensuring that they are kept.

A CCM doctor has the experience to preempt questions or concerns that may arise, and address these in advance of an appointment, creating a high level of efficiency. They can also make regularly scheduled house-calls, as opposed to the as-needed model of typical concierge physicians.

While CCM service does come at a cost, it’s generally more accessible. Anyone who has dealt with geriatric care management of an ailing senior loved one or a family member with a debilitating condition can surely attest to the value of having support in managing the navigation of care treatment.

For more helpful tips or information contact our Senior Care Management company today!